Five phases. Same engineers throughout.
Senior-led delivery, SLO-anchored milestones, and production handover. No junior parachute teams. No slide-deck milestones.
From brief to production
Architecture reviewWeek 1–2
A senior engineer reviews your environment, threat model, and compliance constraints. We identify the failure states first — including ours.
Scope document + risk registerFoundation sprintWeek 2–4
Data pipeline architecture, security boundary design, and infrastructure-as-code baseline. Observable, testable components from day one.
Running infrastructure + observability baselineCore deliveryWeek 4–16
Iterative delivery in two-week sprints with working software at each milestone. Every sprint ends in a deployed, observable system — not a presentation.
Running production components per sprintStabilisationWeek 14–18
SLA validation under realistic load. Alert tuning, runbook creation, and documentation your team can operate without us.
SLA evidence + operational runbooksHandoverWeek 16–20
Architecture documentation, incident playbooks, monitoring dashboards, and a 30-day hypercare period. Same engineers who built — run knowledge transfer.
Architecture docs + 30-day hypercareHow we make decisions
SLOs before build
We agree success criteria — latency, uptime, alert reduction — before we write a line of production code.
Senior engineers stay
The engineer reviewing your brief deploys to production. We do not use engagements as training grounds.
Security by design
Detection, access control, encryption, and evidence trails are in the first design pass. Not a phase.
Observable from the start
Every component is instrumented before production. When something breaks at 2am, your team has traces — not a phone call.
Compliance as architecture
Data residency, audit trails, PII handling are first-class engineering constraints, not post-build checklists.
Production or we stop
A milestone is not complete until the system is deployed, observable, and meeting its agreed SLOs.
Engagement questions
Do you work fixed-price or time-and-materials?
Both models are available depending on scope clarity. For well-defined programmes, fixed-price with agreed change control. For exploratory work, time-and-materials with monthly delivery reviews.
What happens if we need to change scope mid-delivery?
Scope changes are managed through a lightweight change control process — we document, assess impact, and agree before proceeding. No surprise charges.
What is included in the architecture review?
Environment assessment, threat model, integration points, performance and reliability requirements, and a delivery scope definition with agreed KPIs.
What does hypercare look like after handover?
A 30-day period of prioritised response for production issues. Delivery team remains available for incident support and runbook clarification.
See case studies for proof.
Five phases, production outcomes, honest constraints. Read the case studies, then compare to your situation.