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Genda Phool Full-Stack Delivery Engine

End-to-end flower delivery platform with mobile apps, subscriptions, logistics, and admin analytics - built for peak days (festivals) without collapsing dispatch.

01 — The problem

What we were solving

India hyperlocal market: volatile demand, cash and UPI payments, and third-party rider fleets with unpredictable availability.

  • Peak days spiked 10× normal orders; monolithic APIs timed out during checkout.
  • Dispatchers needed live maps and batch reassignment when riders dropped orders.
  • Finance needed per-hub settlement and promo liability tracking.
02 — The approach

What we built

  1. Split checkout, catalogue, and dispatch into independently scalable services.
  2. Built rider assignment with SLA timers and fallback pools.
  3. Admin RBAC with audit logs for pricing and refunds.
Architecture notes for your engineers
  • Read replicas for catalogue browsing; write path isolated for orders.
05 — Outcomes

Key results

  • iOS, Android, Web & Delivery Partner apps
  • Subscription + instant delivery models
  • Location-based pricing & availability
  • Full RBAC admin & analytics
06 — Stack

What it was built on

Representative tools and patterns — exact vendors vary per client environment.

Clients

React Native / native appsResponsive webRider app

Backend

Node or Python servicesPostgreSQLRedis geo queries

Ops

Kubernetes or managed containersCI/CDError budgets
07 — Learnings

What we'd tell the next team

  • Hyperlocal is an operations product - maps and dispatch UX beat clever algorithms alone.
  • Design for festival load tests early; caching strategies differ for gifts vs staples.
  • Expose operational metrics (rider wait, prep delay) to product teams, not only engineering.
FAQ

Questions this engagement anticipated

How did the architecture survive 10× peak days?

By isolating write-heavy order paths from catalogue reads and adding geo-aware dispatch controls so timeouts during checkout did not cascade across hubs.

What finance controls were built in?

Per-hub settlement views and promo liability tracking so operations and finance could reconcile high-volume promotional windows.

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